What are the check-in and check-out times at Schlosshotel?
Check-in is from 15:00 and check-out is until 11:00.
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Schlosshotel, Zermatt
267US$
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Key details
About the Hotel
Bahnhofplatz 18,
Zermatt,
Switzerland,
3920,
Valais
- Steps from the Mountaineer's Cemetery
Perfect
9.2
9.7
4.9
Loved by guests
"After a long day in the mountains, we made extensive use of the hotel spa and pool."
"The spa is calm and comfortable with several types of sauna, steam room, ice room and a salt room."
"The staff was extremely helpful in getting us settled and walked us through every amenity within the hotel and around Zermatt!"
Schlosshotel, a 4-star hotel rated 9.2/10 on Booking.com, offers a wellness-focused retreat with its unique
Rooms & Amenities
Schlosshotel provides a range of accommodations, including rooms and suites fitted with
Dining Options
The hotel serves a
Leisure & Wellness
Leisure facilities include a fitness center,
Location & Access
Schlosshotel is located just a few minutes' walk from
“Schlosshotel emphasizes wellness in Zermatt, taking it further than most with CBD treatments. I appreciate how the hotel balances luxury with family needs; the access to mountain railways is a real perk. While initial heating felt slow, the Matterhorn view ultimately won me over-breakfast, though, could use some variation.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Style Double Room
2 persons
220 sq. feet
2 Single beds
Heating
Bathtub
room details
Style Single Room
1 person
220 sq. feet
2 Single beds
Heating
Bathtub
room details
Deluxe Double Room Matterhorn View
2 persons
325 sq. feet
2 Single beds
Mountain view
Heating
Bathtub
room details
Family Room
2 persons
650 sq. feet
2 King Size Beds
Mountain view
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Free Wi-Fi
- Safe deposit box
- Front desk
- Pets allowed
- Currency exchange
- Multilingual staff
- Smoke detectors
Sports & Fitness
- Exercise gym
- Tennis court
Guest Parking
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Services
- Bell staff/Porter
Dining
- Breakfast
Children
- Game room
Spa & Leisure
- Swimming pool
- Health club
- Sauna
Room features
- Free Wi-Fi in rooms
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Location
Bahnhofplatz 18,
Zermatt,
Switzerland,
3920,
Valais
Map view
Bahnhofplatz 18,
Zermatt,
Switzerland,
3920,
Valais
City landmarks
Landmark
The Matterhorn
1.4
mi
Cemetery
Mountaineer's Cemetery
2100 ft
Landmark
Sunnegga
1.7
mi
Landmark
Gorner Gorge
1.3
mi
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
1.4
mi
Beach
Leisee
1.3
mi
Theme Park
Forest Fun-Park Zermatt
5000 ft
Ski Area
Wolli park for beginners Sunnegga
1.6
mi
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
1.3
mi
Garden
Ricola Herb Garden
1.3
mi
Beach
Grunsee
2.2
mi
Garden
Dossen Glacier Garden
2.2
mi
Landmark
Zmutt Glacier
2.0
mi
Landmark
Zmutt
2.0
mi
Bridge
Hangebrucke
2.2
mi
Landmark
Kapelle Mutt
2.0
mi
Landmark
Platthorn
2.1
mi
Nearby
Museum
Matterhorn Museum
2000 ft
Church
St Peter's English Church
1600 ft
Bridge
Photopoint Kirchbrucke bridge
2000 ft
Church
Parish Church of St. Mauritius
1900 ft
Bahnhofstrasse
Walk of Climb
1800 ft
Stellisee 3920 Zermatt
Stellisee
1200 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
1600 ft
Hohbalmen
1900 ft
Castor Mountain
1900 ft
Murmeli Brunnen
300 ft
Denner Partner
600 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
1900 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
1900 ft
Restaurants
Rosstall
600 ft
Bahnhofplatz 50
Gusto Matto
500 ft
Bahnhofplatz 36
Viktoria
200 ft
Bahnhofplatz 2 vis a vis Gornergratbahn
Grizzly's Bar & Bistro
200 ft
Viktoriastrasse 6
Sonne
400 ft
Metzggasse 35
Golden India
300 ft
Bahnhofplatz 2
Marie's Deli Zermatt
1100 ft
Untere Mattenstrasse 12
Schweizerhof Kitchen
600 ft
Bahnhofstrasse 5
Cheese Factory
700 ft
Bahnhofstrasse 5 In Schweizerhof
Explore Zermatt
Explore Zermatt
Matterhorn Museum
7 minutes' walk
Insight into Zermatt's history, culture, and the iconic Matterhorn-a must-visit for museum enthusiasts.
Mountaineer's Cemetery
8 minutes' walk
A poignant site commemorating climbers who lost their lives-offers a reflective glimpse into mountaineering history.
Gorner Gorge
25 minutes walking
Spectacular natural gorge with striking rock formations, hiking paths, and a thrilling suspension bridge.
St Peter's English Church
10 minutes' walk
Charming church with stunning architecture; a serene spot for reflection and showcases unique local heritage.
Grizzly's Bar & Bistro
1 minute' walk
Cozy atmosphere serving hearty Swiss dishes; try their fondue-perfect for casual dining with a local twist.
Viktoria
1 minute' walk
Charming spot offering local specialties and international dishes; vegetarian options available, reservations recommended.
Gusto Matto
2 minutes' walk
Vibrant dining experience with Italian cuisine; signature pizzas and homemade pasta in a friendly setting.
Sonne
2 minutes' walk
Welcoming restaurant featuring seasonal dishes; locally sourced ingredients-an authentic taste of Switzerland.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Edward
United States,
March
2025
7.0/10
My stay at Schlosshotel Zermatt was good, featuring excellent staff and a stunning location just a short walk from the train station. The breakfast buffet offered a great variety, but the absence of lunch and dinner options was a minor drawback. The spa facilities provided a relaxing escape after a day of activities in Zermatt. Overall, I would highly recommend this hotel! 🌟
Rooms
10.0
I enjoyed a spacious family room with a lovely partial view of the Matterhorn. The room was clean and comfortably decorated, making it a pleasant retreat after exploring the area.
Service
10.0
The staff were incredibly friendly and accommodating throughout my stay. They were always willing to help, from offering restaurant recommendations to assisting with our bags.
Location
10.0
The hotel's location is perfect-just a few minutes from the train station and close to the Gornergrat railway. It felt calm despite being centrally located, which added to my overall enjoyment.
Dining
9.0
I found the breakfast to be extensive with many choices, including a nice vegan corner. However, I wished there were dining options available at the hotel beyond breakfast.
Facilities
10.0
The hotel features a beautiful indoor pool area, a relaxing spa, and well-equipped ski lockers, which were all perfect after a long day on the slopes. The overall ambiance was luxurious and inviting.
Thomas
United States,
February
2025
5.2/10
My stay at Schlosshotel Zermatt was a good experience, filled with luxury and tranquility. The stunning views of the Matterhorn and the charming ambiance made every moment special. However, there was a slight issue with the temperature in one of our rooms at the beginning of our stay, which we managed to resolve ourselves. Overall, I can't wait to revisit this beautiful hotel in the Swiss Alps! 🏔️✨
Rooms
10.0
The rooms were spacious, beautifully decorated, and very comfortable, boasting great views of the Matterhorn. The bathrooms were also quite impressive with great features.
Service
10.0
The staff were incredibly friendly and proactive, offering assistance with everything from ski rentals to restaurant bookings. Their hospitality truly elevated my stay.
Location
10.0
The hotel is ideally located just a short walk from the Zermatt main train station and the Gornegrat railway, making it convenient for both exploring the town and accessing the slopes.
Dining
10.0
I thoroughly enjoyed the breakfast, which featured a fantastic variety of delicious options, from fresh pastries to cheeses. It was the perfect way to start each day.
Facilities
10.0
The hotel offers a luxurious spa experience with a beautiful pool area, saunas, and wellness treatments that I found very relaxing after long days of skiing.
Carl
United States,
February
2025
7.0/10
I had a fantastic stay at Schlosshotel Zermatt! The breakfast spread was really impressive and the staff were super friendly and accommodating. My room was cozy, and I loved the spa facilities, especially the sauna. However, the bed was a bit too soft for my liking, which might not be great for those with back issues.
Rooms
9.0
My room was beautifully decorated with rose petals and had a cozy atmosphere, though I found the bed too soft for comfort.
Service
10.0
The staff was extremely welcoming and always ready to help, making me feel right at home during my visit.
Location
10.0
The hotel's location was perfect, just a few minutes from the train station and close to the Gornergrat railway, making it super convenient for skiing and exploring Zermatt.
Dining
10.0
Breakfast was a highlight with a vast selection of delicious options; it truly set the tone for the day.
Facilities
9.0
The spa and fitness facilities were great, providing a relaxing retreat after a day of adventure.
Dennis
United States,
January
2025
5.0/10
During my stay at Schlosshotel Zermatt Active & Cbd Spa Hotel, I thoroughly enjoyed the prime location just a short walk from the train station, making it easy to explore Zermatt. The staff were incredibly friendly and helpful, and the breakfast exceeded my expectations with a wide variety of options. However, I was a bit disappointed to find that securing a Matterhorn view room was not guaranteed despite my early check-in and request, and I encountered some noise issues during the night.
Rooms
10.0
I stayed in a boutique Junior Suite, which was spacious, clean, and well-appointed. The bathroom was particularly nice, adding to the overall experience.
Service
9.0
The staff were warm and accommodating, providing assistance with directions and suggestions for excursions in the area. I appreciated the thoughtful gestures such as offering a shower after checking out.
Location
10.0
The hotel is nestled in a quiet area directly in the city center, just a few minutes from the main train station. This made it incredibly convenient for accessing ski areas and exploring the town.
Dining
9.0
Breakfast was a highlight, with a delicious, well-organized buffet featuring both hot and cold options, including a vegan corner. I particularly enjoyed the hot waffles!
Facilities
9.0
The spa facilities were fantastic, including a modern pool that helped my muscles relax after a long day, and the ski lockers added convenience for guests.
George
United States,
November
2024
7.0/10
I had a fantastic stay at Schlosshotel in Zermatt. The location near the Gornergrat railway made accessing skiing super convenient, while the hotel itself was a stylish blend of modern and alpine decor. The staff were incredibly friendly and accommodating, ensuring my needs were met throughout my visit. However, I did find the spa hours a bit limited on Sundays, which was a small drawback.
Rooms
10.0
My Junior Boutique Suite was spacious and well-decorated, with a comfortable bed and modern amenities that made my stay enjoyable.
Service
10.0
The service was really good; staff were always attentive and assisted with reservations and other requests. The owner's personal touch made it feel welcoming.
Location
10.0
The hotel's location was perfect, just a short walk from the train station and ski lifts, making it easy to explore the area.
Dining
9.0
Breakfast offered a great variety of hot and cold options, and the staff provided friendly service during the meals.
Facilities
8.0
The spa facilities were great with a lovely pool and sauna, but the spa opening hours on Sundays could be improved.
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 06:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
At the hotel Schlosshotel guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2012
Number of rooms:
55
Former name
Alex Schlosshotel
FAQs
About Schlosshotel
Which popular attractions are close to Schlosshotel?
Nearby attractions include the Parish Church of St. Mauritius (0.5 km), Gornergrat railway (2 km), and Mountaineer's Cemetery (0.5 km).
What dining options are available at Schlosshotel?
The hotel features an on-site bar with a lounge area as well as the Brasserie Beau Site, which is 120 m away.
Is parking available at Schlosshotel?
The hotel does not provide on-site parking, but public parking options are available nearby.
What are the room amenities at Schlosshotel?
Rooms feature free Wi-Fi, a flat-screen TV, mini bar fridge, tea/coffee making equipment, and a stone fireplace.
Are pets allowed at Schlosshotel?
The hotel allows pets for an additional fee.
How far is Schlosshotel from Zermatt train station?
Schlosshotel is approximately 800 m from Zermatt train station.
What recreational activities can guests engage in at Schlosshotel?
The hotel offers access to a gym, tennis court, and wellness treatments to promote relaxation.
Are there family-friendly amenities at Schlosshotel?
The hotel features a game room and offers childcare services for families.
Does Schlosshotel have any smoking areas?
The hotel is smoke-free but provides designated outdoor smoking areas.
What languages do the staff at Schlosshotel speak?
The staff are proficient in multiple languages, including German, English, and French.
What is the distance from Schlosshotel to the Matterhorn?
Schlosshotel is located approximately 1 km from the Matterhorn.
What yoga and fitness options does Schlosshotel provide?
The hotel offers a variety of yoga classes, meditation sessions, and fitness workshops designed for all skill levels.
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